Check out our Welcome Package!
Many of the most commonly asked questions are answered in our Welcome Package! This booklet offers a brief overview of what to expect at camp, and includes a sample day schedule and a packing list. For all other questions refer to the list below or email us at email@example.com
How do I get to camp?
JUNIORS & INTERMEDIATES SUMMER CAMP
You may choose to drop-off and pick-up your child in person or have your child ride the bus out to camp. Drop-off and Pick-up location is in Horseshoe Bay at the top of the public dock. During your registration, you may choose to sign up your child for the bus service. Fircom busses pick-up and drop-off at two locations – East Vancouver and West Vancouver. Please view your program-specific page for detailed bus information.
SCAMPERS, YOUTH & FAMILY PROGRAMS
Check-in happens in Horseshoe Bay in the park on the waterfront by the top of the public dock. You won't miss it as the Fircom staff will be there leading games for the kids and helping everyone get to know each other before we whisk you onto a boat. Please view your program-specific page for detailed boat departure times.
What kind of qualifications does the camp counselor have?
The counsellors at camp have a variety of qualifications. Some are wilderness first aid attendants, some are lifeguards, and some have backgrounds in activities like dance, theatre or crafts. All staff go through industry mandated training as outlined by the BC Camping Association and the United Church of Canada Camp Standards Manual. All staff and volunteers have up- to-date criminal record checks and standard first aid. Over 80% of the camp staff return each year.
What happens if my child gets homesick?
All of the Fircom staff are trained to manage homesickness. If kids are homesick at camp, typically it happens on the first night. We remedy this by running high energy program on the first day to tire everyone out so they don’t stay awake feeling homesick that first night. We also find that if kids talk with their parents while at camp, they are immediately comforted, however in the long run it just makes them more homesick. For this reason we rarely have campers call home. If it seems like the only option, our Camp Manager will call you first and brief you on the situation beforehand.
How can I contact my child while they are at camp?
During camp, campers have no access to the phone or internet. They will not be available to take phone calls on the island because they will be having too much fun.
If there is an emergency, contact us directly via email or call the Vancouver office during regular business hours. They will be able to put you in contact with the Camp Manager and thereby your child.
My child has a disability/medical condition/wets the bed and I’m worried that if the other children find out they will be teased.
All medical/behavioural information is kept confidential. It will be shared with the Camp Registrar who processes the registration, the Camp Manager, the Camp Nurse, and your child’s counsellors. This information will not be available to other campers or to counsellors who are not working directly with your child.
Our counsellors are trained on how to discreetly, and without much fuss, get kids' sleeping bag and pajamas washed when needed. It happens every year and for us it's no big deal. Our goal is to ensure that everyone has a great time, no matter what.
What will the food be like?
The food at camp is delicious. Check out the Food at Camp sheet for a sample of the meals that will be served at camp.
In addition to three meals a day there is also a snack in the afternoon and a dessert in the evening or our kids camps. We take our hot chocolate down to campfire at night to enjoy under the stars. And if you really want something sweet you can buy yourself a treat in the Tuck Shop during the afternoon.
My child has allergies, what will they eat?
Generally speaking, we can accommodate most allergy and dietary restrictions including gluten and dairy-free. Camp Fircom's kitchen is nut-aware and does it's best to facilitate non-cross contamination of allergic causing foods. However, due to the large number of guests we have passing through camp each year, and depending on severity of the allergies we may not be able to promise an allergy free environment, and therefore we consider ourselves a NUT and ALLERGY-AWARE site as opposed to a nut-free site. *Note: We are not a wheat free kitchen!
All allergies will be reviewed by the chef and some one-on-one conversations may occur to facilitate the food experience of your child.
Single-based allergies (just one of gluten / dairy / eggs ) is accommodated easily, however when multiple allergies occur (ex. Gluten-free AND vegan), we may be in contact with you about supplementing some supplies/options that match with yours or your child's needs.
Please ensure that you list all of your child's allergies on their registration form.
How do I know if my child is ready for camp?
This is a tough question. Kids can start coming to overnight camp as early as 6 years old. It really depends on how comfortable your child is being away from home. Have they gone on sleepovers in the past? Have they come to camp with you for Family Camp or Mom & Kids Camp? Are they excited about the prospect of coming to camp? There are lots of things you can do to help prepare them for camp. Read through the registration package with them, have them help pack their bags, try having a day without screens to help ease them into not having technology.
What kinds of safety precautions do you take at camp?
Fircom is accredited by the BC Camping Association and the United Church of Canada. All program areas are up to industry standard safety regulations and every week has a designated camp nurse. All camp counsellors and the vast majority of other camp staff have at minimum, standard first aid.
Can I stay with my friend/sibling/cousin?
Probably! Just make sure you list the name of the person you want to stay with on your registration form. If your friend is several years older or younger than you we may not be able to accommodate this so please give us a call to talk to us before registering.
Where do we sleep?
If you are coming to Scamper Camp you will be in Craigcroft. Craigcroft has a bunch of small rooms that hold three kids per room. Your counsellor will be in the room next door and there is a bathroom down the hall.
If you are coming to Kids Camp (Junior or Intermediate) you will be in a cabin with around 11 other kids your age. Each cabin has bunk beds so you will get to choose a top or bottom bunk. There will be two counsellors in your cabin with you.
Family Camp and Mom & Kids Camp will use a variety of the accommodations: Cottage, Craigcroft, Cabins and Sibley tents. Dad & Kids Camp uses Craigcroft, Cabins and Sibley Tents.
Accommodation details can also be found on the program-specific webpages.
You can read more about our accommodations on the Accommodations page.
What payment options do you take?
You may pay with Visa, Mastercard, Cheque (payable to Camp Fircom Society) or Interac Email Money Transfer (send to firstname.lastname@example.org and email us the answer.)
What is your cancellation policy?
Written notice by fax, e-mail or mail is required for cancellations or to switch camp session and must include the camper’s full name and session dates. Session changes will be made to the best of our ability and are dependent on availability. If a change of session is for medical reasons, and a medical note is provided, a fee will not be charged.
Cancellation Refunds are as follows:
Prior to June 1st: Full refund less a $20 administration fee.
EXCEPTION - Dad & Kids Campers: Full refund less a $20 admin fee if cancelling prior to May 10th.
More than two weeks prior to the first day of the registered camp session, but after the full refund date: 50% of total the camp-program cost will be refunded.
Two weeks or less: No refund.
A medical emergency prior to the camp start date that prevents the camper from attending camp: Full refund less a $20 administration fee upon receipt of a doctor's note. Notification must be given as soon as possible.
Campers leaving camp mid-session due to medical or behavioral reasons will not receive a refund
Are there sibling discounts?
Yes. Families will get a discount of $20 off the second and subsequent children registered in kids & youth camps. Family Programs have a special “2nd Child” rate for second and subsequent children.
Can I register using paper forms?
Yes, however if you are able to register online we encourage you to do so! Paper forms are available by request, If you would like to be sent a paper form please email email@example.com.
If a program is full, do you keep a waiting list?
Yes! If you log into the online portal to register and the program you select is “Full,” you will be given the option to add the camper to the waiting list. When space become available the camp registrar will contact the next person on the list. If you are already on the waiting list, be sure to regularly check your email for news about program openings. Always check your junk mail folder just in case!
How do you keep my information confidential?
Your application and financial information are kept confidential. Your registration information is managed through secure software and is password protected. Your registration information will be received by the Camp Registrar who will process your application. The Summer Camp Manager will also have complete access to the medical, financial and other information. The Camp Nurse and Camp Counsellors will receive the medical and personal (not financial) information they need to best care for your camper.
How does the photo waiver apply to camp?
Camp Fircom Society is constantly updating its website and promotional materials. We are proud of our programs and would like to be able to show pictures that demonstrate what we do. We take pictures during all our programs. We ask for permission to use your image or your child’s image in promotional material, and on our website to promote the benefits of Camp Fircom Society's camps.
Am I eligible for receive financial assistance? How much?
Camp Fircom can help subsidize any summer camp programs for families whose financial circumstances make them unable to pay the full fee for their child's camping program. You may apply for one session per person per summer.
The subsidy will vary depending on income and is determined based on a combination of annual income and family circumstance. While we are able to distribute substantial subsidies in accordance with circumstances, every family must pay some portion of their registration fee.
Please complete the subsidy application form as you proceed through the registration process.
Where does the money come from?
The campership program is supported by individuals, United Church congregations, business partners, charitable foundations, and others who donate to the Camp Fircom Society. The Polaris Youth Leadership program is made possible by the Vera Radcliffe-Thompson Memorial Fund through Ryerson United Church.
Will my situation be kept confidential?
Your application and financial documents are kept confidential. Your application is managed exclusively by the Camp Registrar who will contact you once your application has been received and reviewed.
If I received a Campership subsidy from Camp Fircom in the past, can I apply again?
Yes. It is our goal that if possible, you continue to contribute more towards the camp fee each year.